Pain and Spine Specialists
3917 Georgetown Road Northwest, ClevelandMonday: 7:45 AM – 5:30 PM
Tuesday: 7:45 AM – 5:30 PM
Wednesday: 7:45 AM – 5:30 PM
Thursday: 7:45 AM – 5:30 PM
Friday: Closed
Saturday: Closed
Sunday: Closed
Reviews
Dr Pinson and his staff are very friendly and will help you with any problems you may be having. Very punctual with appointments. I think Dr. Grisham is wonderful. She is very patient with me, listening to all my problems and needs. I enjoy going here. Very professional and very friendly. Thank You.
I am so thankful I came to Dr Penson for my pain management. I was suffering so bad before I went to his office with pain causing me to not even be able to do hardly anything, after he done my surgery I'm like a new person. Dr Penson and ALL of his staff is the best anyone could ask for. Everyone of them are all so kind and caring. Thank you Dr Penson !! And your staff for giving me my life back. You are 100% the best.
I have serious health issues which cause debilitating pain. Dr Pinsons office gave me back my life. I had lost myself , being in such agony all of the time. The pain will always be there but with my care givers at Paul Pinsons office , it’s managed. I’m heard and treated with respect and care. I’m not just a number, I’m a person. They truly care. I’ve gotten many follow up calls and prayers are lifted for me. Dr Pinson works with my other care givers to make sure they all give me the best of care, possible. For that, I’m truly grateful. I’d recommend Paul Pinson to anyone. Thanks also to Lori, for always being there and supporting my care and making sure I know I’m not just a patient, but also a person who matters. I feel cared about and respected by everyone there. You’ll never go wrong in your choice to see their team. His blessed me when he placed me in their care. 🙏🏼
I have never had a problem with Dr. Pinson, he has always been great! However, most of the rest of the staff aren’t. They never answer their phones or return phone calls. They filled out the wrong paperwork for a pre authorization. I have been on the phone with my insurance company who said they filled out the wrong form. They faxed them the correct form but they still had not filled it out. They sent me a link to leave my opinion and I did. I got a phone call back from a woman running the office and said she didn’t appreciate my reply and that I can find someone else. If you don’t want the truth of how I feel then don’t ask for it. I don’t appreciate being called a liar and they also called my insurance company a liar saying they did not fill out the wrong form when in fact they did. I also seen one time while I was there an elderly lady patient that was needing to use the restroom. They refused to let her use it. The woman became upset and let everyone know that if she accidentally used the restroom on herself that she was sorry but it would be the staff’s fault. Dr. Pinson should hire a new staff!!!
The entire staff is very compassionate and attentive. I’ve had great success with Dr. Pinson’s injections and Lori is committed to helping me manage my pain to maximize quality of life and activity levels. I’m so grateful to have found Lori, she goes above and beyond in listening and truly wanting to help. She takes time to connect and have real conversations which is a lost art in many medical practices these days. Highly recommend.