OVID Clinic Berlin

Jacki S

The actual therapy itself is a great tool for those who are on a self directed journey. However I have to say that the service was appalling. My therapist was decent but one of the founders, Andrea, was disruptive and hostile in multiple situations, and she was still allowed contact despite the sensitive nature of the cases that the clinic handles. I don’t care how you handle this internally but it’s ridiculous to force your client to be with the problem after multiple complaints. Secondly, despite asking to pay all outstanding bills after every session because of reasonable reasons, they still managed to miss out receipts and inconvenience their clients with “late fee payments” caused by their lack of attention. I’m not going to go into more detail, but it’s shameful how they present themselves as “modern” and forward thinking and this happens.

Prima Cristofalo

I went in for a consultation to see if I qualify for this treatment. I don't feel the doctor I saw spoke sufficient English to discuss the most difficult aspects of my personal history in that language, resulting in a damaging bedside manner. For example: "You're not traumatized, you just had a 'bad childhood.'" Such a consultation should not be something one should have to recover from. A very bad--and VERY expensive--experience.

Desconocido

Absolute lack of professionalism.

Arthur SWJ

Staff were incredibly accommodating and friendly, the facilities were also top notch. Dr Sergio Pérez Rosal was extremely helpful and was happy to answer all my questions about the therapy and even gave me a tour of the clinic! All in all a great experience, thanks so much, Ovid!

Christian Weiß

I felt very well looked after in the OVID practice during the entire treatment period. The entire practice management is excellent. All employees are friendly, competent and personable. My personal therapist, Dr. Caló, accompanied me sensitively in an extremely difficult life situation. I am very grateful to her for that.