Bold Health
561 Saxony Place, EncinitasNo matter what brings you to Bold Health, we’re here for you. It takes courage to start searching for help. You made a BOLD step.
Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed
Reviews
Excellent quality mental health providers and an empathetic staff with no long waits or holding on the phone— the staff goes above and beyond with pharmacies
BOLD Health has been a blessing, for the past 3 and a half years I’ve been a patient. They are always good about answering the phone and returning calls, and they very often order refills for me over the phone and work with my pharmacy. They are always open to questions, whether it be in an appointment, over email, or on the phone. Amelia is currently my psychiatrist, and she is very nonjudgemental, smart, helpful, kind, and knowledgeable. She is always willing to help me figure out the right medication regimen with me. Neethu is my psychiatrist normally, but Amelia is my interim psychiatrist while Neethu is on maternity leave. Neethu is also a very good listener, and is beyond compassionate, helpful, kind, and just overall (like Amelia) an incredibly smart and helpful psychiatrist. I really couldn’t ask for more from them. The two front desk workers, Asia and Faith, are both very helpful and really help streamline my medication refills and always bring my messages to Neethu/Amelia. So much gets done over the phone for me because of them. BOLD has hired an incredible team, and my team has worked to emotionally and medically keep me alive for years, both in person and over telehealth. I cannot thank them enough for all they’ve taught me and done for me.
Honestly, I really liked my psychiatrist but the management on this place is awful. Whenever I have a question/need to get ahold of the front desk, NO ONE is around. It's like they don't have a receptionist or anyone to answer the phone during business hours. Which is incredibly frustrating when you are dealing with billing, needing prescription refills or just to get in contact with your psychiatrist in general. If you're looking for a communicative place for medication management/help with disorders please look elsewhere - find a place that will respond to you and make it easy to stay in touch about your health.
Had a first session with Katelyn Brady last week and WOW. She is AWESOME. I am going to continue working with her and the BOLD heath team as they are responsive, professional, nice, on-time, etc. Really enjoyed my first experiences with them and think more good stuff ahead.