Austin Compounding Pharmacy

Caitlin Mackintosh

Rudy was such a help and provided the best customer service! He also offered to pull my prescription from another pharmacy and had the medication ready quickly. Thank you for making the process so seamless and easy!

Mary Frances

Most friendly, warm and caring pharmacy and staff! A friend recommended this pharmacy to me after me feeling disillusioned by the big box commercial chain pharmacies. I spoke with Ben who was so professional, friendly, caring and presented me with options to meet my prescription needs. He was able to transfer my prescriptions from a previous pharmacy and have them ready for pickup within 24 hours and saved me over $175.00!!! Thank you for supporting and standing up for individuals’ rights to choose medical treatment and freedom. 🇺🇸 I will definitely be back!

Althea White

Do not use this pharmacy. They clearly cannot handle the stress of operating a pharmacy and further, are extremely unprofessional with their language and how they handle liaising with doctors. We use this pharmacy to fill our dog’s congestive heart failure medicine. We called in a refill on a Friday and still had not heard back on the following Tuesday. At first they said they could not locate our account, then after we gave them the prescription number, insisted they had not gotten our vet’s approval which was sent the best day after we called for the refill. When calmly asking for an explanation of what happened to the original vet approval, we were put on hold by the sales person who answered the phone and abruptly transferred over to the owner. The owner told us if we want our prescription today, he was going to charge us an arbitrary extra $100. Then accused us of arguing with the sales person even though we were simply asking for an explanation what happened to the original vet approval. At no point did we raise our voice or curse at anyone. The owner of this pharmacy told us they were “busy as shit” with COVID related work and then again said if we wanted it filled today (five days after we called it in) he would demand an extra $100 from us. We are currently looking for a new pharmacy to fill I’m the vital prescription for our dying dog as we are fully out of the prescription despite calling it in with enough time not to run out.

J S

I had a complicated medication that required multiple steps to undertake before it could be used. Even with a thorough explanatory sheet of instructions, I missed a step along the way. Initially, I called to receive help and was warmly assisted. When I was wary of still not getting something correct, I took everything with me and went back to ask Austin Compounding for help in-person. The pharmacist could not have been more kind, gracious and informative. He stopped everything to assist me, reassured me and showed me how to do all the steps as he demonstrated them to me. I now know that my medication is perfect and feel empowered to do it myself next time. I cannot say enough about the beyond amazing customer service as well as knowledgeable pharmacists and staff at Austin Compounding. Consistently top-notch!

Jon Wolfe

This is the ONLY custom compounding pharmacy, who offers such a diverse and vast selection of natural and pharmaceutical blends! There are very few pharmacies who can and do provide this level of service, professional but still makes the customer feel they are priority! I have yet to have a negative experience with any of the employees and Tom is by far the kindest, experienced and knowledgeable pharmacist I have met! I personally guarantee that they will meet, if not exceed, your expectations! Two thumbs up.